Flat Rate – $15.50
SAME DAY DELIVERY
We are closed on Sundays and public holidays but can guarantee delivery the next day.
In-store pickup – $0.00
DELIVERY TIME FRAMES
Below are the usual delivery time frames.
*Please understand sometimes there are courier delays outside of our control.
Please allow 3 working days for Flowers in the City to dispatch your order – Shipping time is additional. Monday to Friday.
Please note that while we will do everything possible to ensure a gift arrives on time, we cannot guarantee arrival on a particular date and delays can happen with couriers.
Christchurch 1-2 working days estimate only.
South Island: 1-3 working days estimate only.
North Island: 2-5 working days estimate only.
Rural Delivery: Please allow an additional 1-5 working days for delivery on top of the above time frames.
PLEASE NOTE THERE IS NO OVERNIGHT DELIVERY SERVICE FOR RURAL DELIVERIES.
This must be to a single delivery address within New Zealand.
We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access.
TRACKING YOUR ORDER
Once the courier collects your gift box, an automatic email with your tracking number will be provided to the email address you supplied. If for some reason you do not receive it, or you delete the email, please get in touch by emailing firstname.lastname@example.org
You can select pick up at either Barrington Florist in Barrington Mall or Flowers in the City 120 Hereford street BNZ centre as an option at checkout. Collection details will be provided once your order is received and ready for collection.
If your parcel arrives damaged this must be reported within 24h. All original packaging must also be kept. This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.
All non-deliveries must be reported within 10 days of dispatch. This is so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.